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It's a different story from Tyrese's original complaint, where he claims a computer glitch caused the delay. He also said that because of the alleged delay, people started recognizing him and, feeling uncomfortable, he went to the parking lot instead of staying around to oversee the transaction
Tyrese claimed he told the cashier his two helpers would finish the purchase with his credit card and said she understood his instructions before he left the store ... and said he was told he could go wait outside and she would finish the transaction.
Home Depot claims their surveillance shows Tyrese did NOT speak face-to-face with any of their cashiers.
Remember ... Tyrese also claimed he got on FaceTime with a cashier from outside the store and authorized her to complete the transaction his partners were trying to make, but he claimed she wouldn't let them pay for the items with his card until he came back into the store to show his ID.
But, according to Home Depot, the cashier simply asked Tyrese for ID and said FaceTime wasn't good enough and that he had to physically come back into the store to show ID.
HD says surveillance footage shows Tyrese coming back into the store and getting into a heated discussion, which ends with him showing his ID and the cashier completing his transaction.
We reached out to Tyrese's legal team ... so far no word back.