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Facebook, Instagram and WhatsApp all remain down in what is now a four-hour-long global outage that experts say was caused by an internal error on Monday morning.
Between 11.50am EST and 11.52am EST, Facebook made a series of updates to its border gateway protocol (BGP) which caused it to 'disappear' from the internet. The BGP allows for the exchange of routing information on the internet and takes people to the websites they want to access.
Facebook's changes included withdrawals which removed its properties from the domain naming system it operates and essentially made it impossible for anyone to connect to the sites because they could no longer be found online.
Facebook is yet to confirm the cause of the outage or give any glimpse of how long they think it may last.
A New York Times reporter tweeted that staff at an unspecified Facebook office were unable to use their keycards to gain access to the premises on Monday. It's unclear if that is related to the outage or not.
Facebook, Instagram and WhatsApp have been broken for three hours after a series of changes to Facebook's DNS - Domain Naming System - caused all three to 'disappear' from the internet on Monday
NetBlocks, which tracks internet outages and their impact, estimate the outage has already cost the global economy $160m (£117 million).
WhatsApp, which is also owned by Facebook, is also down
Experts say that even once the problem is fixed, it will be a nightmare task rebooting the system because it is so large.
The scandal-battered company's shares had dipped by 5 percent on Monday amid the outage and after a whistleblower went public on Sunday night with claims of how it regularly places profit above morals.
CloudFare's Chief Technology Office John Graham-Cunningham tweeted on Monday that Facebook accidentally 'disappeared' from the internet after making a 'flurry' of updates to its BGP - Border Gateway Protocol.
'Between 15:50 UTC and 15:52 UTC Facebook and related properties disappeared from the Internet in a flurry of BGP updates,' he said.
Facebook does not use CloudFare but it runs one of the world's largest DNS resolvers. When sites go down because of failures in DNS systems, CloudFare tries to repair them.
Usman Muzaffar, SVP of engineering at CloudFare, explained to DailyMail.com: 'Humans access information online through domain names, like facebook.com and DNS converts it into numbers, called an IP address, computers use.
This heat map shows where outages across the country. The service is down around the world and is expected to be costing $160million
Facebook Messenger's outage was also reported on DownDetector at a similar time this afternoon
They're some of the most popular social media apps around the world, but it appears that Facebook, Instagram, WhatsApp and Facebook Messenger have all crashed this afternoon. Above: The reports of Facebook outages reported on DownDetector
Twitter founder Jack Dorsey appeared to make light of Facebook's plight this evening. Responding to a post which appeared to show how the facebook.com domain is for sale as a result of the outage, he jokingly asked: 'How much?'
'From what we understand of the actual issue —it is a globalized BGP configuration issue. In our experience, these usually are mistakes, not attacks.
'Border Gateway Protocol (BGP) is the routing protocol for the Internet. Much like the post office processing mail, BGP picks the most efficient routes for delivering Internet traffic.
'Today, the directions for how to get to Facebook’s DNS server’s addresses weren't available (and seem to still be unavailable).
'Without being able to contact the DNS servers, visitors trying to reach a Facebook property, like facebook.com, will not get an answer and so the page won’t load.'
Facebook has not commented on the cause of the outage but spokesman Andy Stone said: 'We’re aware that some people are having trouble accessing our apps and products.
'We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience,' Andy Stone, the company's director of communications, said.
Initially, there were reports that AT&T, Verizon and T-Mobile were all down too, however those reports stemmed from people being unable to access Facebook-run apps on their mobile devices.
Facebook's share price slide on Monday morning by 5 percent and failed to recover throughout the day
Kevin King, Director of Communications at Verizon, said there was no outage with the network but that it appeared as though some users were having difficulty accessing certain apps or sites on their Verizon devices.
'There is a known outage affecting some social media platforms, and that may cause some customers to believe they are having a problem with network connectivity. Our network is operating normally,' a spokesman for AT&T said.
Cyber security specialist Jake Moore said there is a 'chance' the issue could be related to a cyber attack but that it is unlikely.
He PA: 'There have been many reports and I’m struggling to find out exactly what has happened- I’m reading it could be DNS related, which means there is an issue with the connection not knowing where to go to your device.
'It could well be a human error or a software bug lurking in the shadows but whatever it is Facebook needs to do its best to mitigate the problem of causing more panic about this.
'The biggest problem is fears over a cyber attack but as we saw from Fastly in the summer I would hedge my bets on that not being the case as we’re talking about one of the biggest companies in the world, but there’s always a chance.'
Adam Leon Smith, of BCS, The Chartered Institute for IT and a software testing expert, said: 'The outage is caused by changes made to the Facebook network infrastructure. Many of the recent high-profile outages have been caused by similar network level events.
'It is reported by unidentified Facebook sources on Reddit that the network changes have also prevented engineers from remotely connecting to resolve the issues, delaying resolution.
'Notably, many organizations now define their physical infrastructure as code, but most do not apply the same level of testing rigor when they change that code, as they would when changing their core business logic.'
While businesses that rely on Facebook panicked, Twitter rejoiced in a surge in traffic.
'Hello literally everyone' was the tongue-in-cheek message from Twitter tonight as it took a lighthearted approach to its rival Facebook suffering a worldwide outage.
Social media users meanwhile flocked to Twitter to share memes about Facebook being down.
One shared a picture of Pixar superhero Mr Incredible saying 'It's showtime' with the caption: 'When most social media apps are down, Twitter be like...'
The Domain Name System, or DNS, is the directory of the internet.
Whenever you click on a link, send an email, open a mobile app, often one of the first things that has to happen is your device needs to look up the address of a domain.
There are two sides of the DNS network: the authoritative side, ie webpages and other content, and the resolver side, devices that are trying to access this content.
Every domain needs to have an authoritative DNS provider, servers which store DNS records. Amazon, Cloudflare and Google are among the bigger names in authoritative DNS server provision.
On the other side of the DNS system are resolvers. Every device that connects to the Internet needs a DNS resolver.
By default, these resolvers are automatically set by whatever network you're connecting to.
So, for most Internet users, when they connect to an ISP, or a WiFi hot spot, or a mobile network, the network operator will dictate what DNS resolver to use.
The problem is that these DNS services are often slow and don't respect your privacy.
What many Internet users don't realise is that even if you're visiting a website that is encrypted, indicated by the green padlock in your browser's address bar, that doesn't keep your DNS resolver from knowing the identity of all the sites you visit.
That means, by default, your ISP, every WiFi network you've connected to, and your mobile network provider have a list of every site you've visited while using them.
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The black community is in such bad shape because they have been conditiined to to embrace slavery, the sell out negros like steve Harvey, Roland slave Martin, and Am Sharpton who are telling the community who to vote for, have never educated the community. Every slave owners were either involve in politics or related to some one in politics as well as law enforcement one way or another, they think a college degree is education, well let me help you out it teaches how to communicate with the,business world, to be able to speak the business language, thats why they have contracts, agreements, and applications, some one has to read and pit the numbers together and the rest have to do the labor, if that don't make,sense take 90% of your college graduates whobare crying about student loans and let see how much money they are making, and what kind of life they are living comoare to their degrees and education.
Now in 1793 the fugitive slave acts came into place, which was already establish in the 1600s and was again reinstate in 1850 by Congress, now who was in congress, what year was the Republican party formed? do the history it was democrats, now look at the laws they are putting in place, look at the vaccine mandate, same as the slavery laws, do any one know the constitution, the loyal slave negros who are running to take that vaccine is it really about safety?
In one day a 32 year old man was shot to death, a 16 year old was shot but stable, another was stabbed in the Bronx all in the same community, the Boro president was pleading that they have big problens with crimes, now compare that community to a white democrat community, why are they living differently?
Yesterday in Staten Island they paved a parking lot over a slave burial, now that it's on the news they apologise, how come they never apologise to the jews, how come they won't even think about doing that to a holocaust area, how come your congress who have been there for years never pass a bill to protect slave grounds to make sure they do the studies before building, Joe Biden could sign that in to law, but is it important, those are loyal slaves and i call them by their names, slave niggers, look how quick they pass the anti Asian hate crimes bill and Biden signed it into law, this week the governor of NY visited the holocaust museum and pledge $25 million to hatw crimea foe the jews than trying to say including black people, why arw you always last, will that governor pledge a bill against police and prison reform? You niggers will votw for the same racist white people like De blasio who will run for governor you niggers will vote for him by the numbera like you did for Biden like he was so great to black people, except none of you cannot tell me one thing he did for black people
When those people talking about programs it does not include people like me, if you make for than $50,000 you can't be part of those programs, my life will be great without Biden, if you are useless without a purpose and rely on government aid you will vote for those racists white people, all they ever give you arw programs but no opportunity, if I am wrong why every negros are complaining and struggling? Wake the f*** up
I agree Mr. Stroke, all those platforms are run by the democrats. This is exactly why I'm leaning more and more towards the Republicans or conservatives. Joe Biden says if you're not democrat, you're not black. So what would he call me? I cannot stand the democrats agenda.
Hi, thanks for the article it is very complete.
Don't worry they will tell on each other, day by day the truth will come out, just like the bible says, they will turn on each other, those platforms are democrats and gay platforms to carry their agenda, say one thing wrong about democrats they will silence you, how come they are not investigating Facebook, why they have not been fine? Oh sorry democrats
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