Anecdotes of Biden's acts of empathy have drawn headlines over the years

Anecdotes of Biden's acts of empathy have drawn headlines over the years, with many resurfaced during his 2020 campaign. Just under a month before the election, a 2002 apology letter Biden sent to a woman -- after his office continued to send letters to her late husband -- went viral

"[T]hough I would never presume to know how you feel, I understand something of what it means to lose a spouse suddenly. For me, it went far beyond grief, to a kind of anger and guilt and sense of the world being turned upside down," Biden wrote in the letter, apologizing for "screwing up" and causing her pain.

"I often tell people who lose a loved one that the 'firsts' are always the hardest -- the first Christmas, the first birthday, the first anniversary. I know from my experience how little words can mean at such a time, but I know, as hard as it can be to believe, that time does heal," he continued.

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