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Black woman, 78, sues Wells Fargo. claiming a white teller refused to cash her check and called the COPS because they thought it was a forgery

  • Barbara Carroll, 78, filed a suit last week against Wells Fargo and claimed that she had been racially discriminated against 
  • In November 2017, Caroll stated that she had gone to a Fort Lauderdale, Florida, location to cash a check for $140
  • But the white teller thought she was lying about who she was and the check, refusing to give back her identifications and the check 
  • Carroll called police and showed them six more signs of identification before they told managers at the branch that nothing was wrong 
  • The woman claims that Wells Fargo told her that the two people in the branch were undergoing 'sensitivity' training  
  • She is seeking unspecified damagers 

Barbara Carroll, 78, filed a suit last week against Wells Fargo and claimed that she had been racially discriminated against

Barbara Carroll, 78, filed a suit last week against Wells Fargo and claimed that she had been racially discriminated against

An elderly black woman is suing Wells Fargo after workers at a Florida branch accused her of forgery and forced her to undergo a three-hour ordeal.

Barbara Carroll, 78, filed a suit last week against Wells Fargo and claimed that she had been racially discriminated against.

In November 2017, Caroll stated that she had gone to a Fort Lauderdale, Florida, location to cash a check for $140. 

The woman - who was an assistant bank manager for 17 years - was asked to present two forms of identification by the bank teller, a standard policy for non-customers, spokeswoman Michelle Palomino explained to the Washington Post

Carroll endorsed the check using a signature and a fingerprint and said that the teller - who was white - turned her back and flipped over both the woman's passport and driver's license. 

Thirty minutes pass by, and Carroll could tell that something was up. 

Inquiring about the time, Carroll insisted that the teller return her identification and check. 

In November 2017, Caroll stated that she had gone to a Fort Lauderdale, Florida, location to cash a check for $140 but instead she was accused for forging her IDs and the check

In November 2017, Caroll stated that she had gone to a Fort Lauderdale, Florida, location to cash a check for $140 but instead she was accused for forging her IDs and the check

But the teller refused, grabbing her manager who also refused to hand back the items and told Carroll that they had alerted police.

The legal complaint describes that Carroll then waited another 30 minutes before demanding that she get her passport and ID back - telling the teller that she could keep the check. 

The teller refused, again, stating that they would wait for police to arrive. 

Carroll called 911 herself - while in front of the teller - and police arrived on the scene in minutes. 

'Ultimately, we're hopeful that this isn't just about Wells Fargo, that other corporations take notice and realize that there has to be some kind of change in our culture,' said Carroll's lawyer, Yechezkel Rodal. 'That these things are not OK.'

'Ultimately, we're hopeful that this isn't just about Wells Fargo, that other corporations take notice and realize that there has to be some kind of change in our culture,' said Carroll's lawyer, Yechezkel Rodal. 'That these things are not OK.'

The woman - who has a doctorate in criminal justice - supplied responding officers with six more forms of identification. 

Officers explained to the manager that they found no grievances and the manager placed the $140 in cash and Carroll's identifications on the counter and left. 

'That was really insulting to me,' Carroll said, adding that the manager had verified with the source of the check, its validity. 'She did not apologize.' 

Carroll, clearly disturbed, filed a formal complaint at the bank's corporate office. She alleges that a representative informed her that the branch was in an affluent white area and had history of treating black customers poorly. 

She stated that Wells Fargo apologized and claimed that the two workers were put in 'sensitivity' training.

'I was humiliated,' said Carroll. 'I'm a human being, and I wasn't treated as I should have been.'

The woman is seeking unspecified damages.

'Ultimately, we're hopeful that this isn't just about Wells Fargo, that other corporations take notice and realize that there has to be some kind of change in our culture,' said Carroll's lawyer, Yechezkel Rodal, to the Miami New Times. 'That these things are not OK.' 

Wells Fargo would not comment on the nature of the case but did released a statement condemning dicrimination. 

'Wells Fargo opposes discrimination of any kind as evidenced by our own non-discrimination policy, our commitment to diversity and inclusion in our work force, and our long-standing history of support for community organizations that embrace diversity,' wrote spokeswoman Rosanna Fiske. 

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Comment by Me me on August 2, 2018 at 5:29pm
You are missing punctuation, Ms. Graham.
Comment by steffie on August 2, 2018 at 10:33am
So disgusted.
Comment by Lori Graham on August 1, 2018 at 1:19am
Your spelling is wrong "after that happened to him he then closed his acct. But did not sue them"
Comment by nicole davis on July 31, 2018 at 7:01pm
This is not new for Wells Fargo they did the same thing to a young rapper in Atl who withdrew his own money to buy a car and the bank called the cops on him and said he can’t possibly have as much money in his account as he did so he must be robbing the bank the cops had the young man twisted up outside the bank after the cops investigation they found that the young man had over a million dollars he earned honestly from music smdh he so after close the account but he didn’t sue em
Comment by CARIBBEAN QUEEN on July 30, 2018 at 9:26pm

OF ALL BANKS, THIS CROOKED BANK WHAT A JOKE..

Comment by Carol Cox on July 30, 2018 at 6:53am
Wells Fargo? Who make up fake account on their customers. Think about that!!
Comment by Lori Graham on July 29, 2018 at 5:45pm
Discrimination at it's finest

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